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The key role of the e-Government in line with its new mandate is the rollout of a core network infrastructure that will connect all government buildings, Thusong Centres, urban renewal zones and targeted economic zones. An essential prerequisite to this infrastructure establishment is the digitization of back-office support that will be carried out through the reengineering of business processes. Furthermore, this will see the creation of a digitized document management system.

The establishment of an E-government Political Coordinating Committee, chaired by the Honorable Premier, will assist in guiding the use of technologies through GPG Enterprise Architecture, as well as introducing globally recognized norms and standards to reduce ICT costs. This will also assist in optimizing the Data Centre infrastructure to cater for disaster recovery and business continuity needs of the GPG as a whole.




A Connected Gauteng City Region that uses Information and Communication Technology to support the delivery of quality services and equitable and inclusive social economic development of its citizens.



·         To provide our citizens with state-of-the-art Information and Communication Technology infrastructure that connects them to improved service delivery and greater economic opportunities through:

·         A high speed broadband network connecting government to its citizens

·         Digitization of back office support for enhanced service delivery

·         Coordination and regulation of information and communication technology infrastructure and applications  to integrate eGovernment - services in the province

·         Support radical economic transformation by facilitating the development of an ICT linked economy that leverages off the Broadband Network.




Excellence: To incrementally, systematically and consistently enhance frontline service delivery

Growth: To constantly innovate and seek new opportunities

Openness: To be customer centric and thrive to improve high levels of service to the public

Value for Money:   To provide services at costs affordable to the citizens of Gauteng.



Strategic Goals (Strategic Outcome-oriented Goals)


The key strategic objectives of the department are:

·         To strategically invest in broadband in order to promote internal efficiencies and improved government and community connectivity

·         To reengineer and transform back office processes to realize efficiencies and improve front line service delivery

·         To create a regulatory and  enabling environment and systems for sound corporate governance of ICT in GPG

·         To facilitate an ICT-linked economy that leverages off the broadband network


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